We attach the utmost importance to intellectual property rights, including copyrights, trademarks, patents, designs and trade secrets. We are fully committed to safeguarding these rights and ensuring the legitimacy of all products and images displayed on our website. That said, given the extensive range of items we offer, unintentional oversights may occasionally occur.
If you are the intellectual property owner or an authorized representative, and suspect that any product on our website has infringed your rights, please contact us immediately. We pledge to take prompt action to protect your legitimate rights and interests.
To file a copyright or trademark infringement complaint, please send the following information to [email protected]:
- Proof of identity verifying that you are the legitimate owner or authorized representative of the relevant product or image
- A detailed description of the protected work or material, along with the exact URL of the relevant product page on our website
- Valid contact details (including address, phone number and email) for follow-up communication
- A written statement confirming your good-faith belief that the use in question is not authorized by the intellectual property owner, their agent, or applicable law
- Clear identification of the infringed intellectual property (e.g., "XYZ Copyright", "ABC Trademark, Registration No. 123456, Registered on 01/01/2004")
- For trademark infringement claims: please provide the trademark registration number or link to its official publication, the URL of the infringing content, as well as additional proof of your ownership or authorized use of the trademark
Please note that the email address [email protected] is exclusively for intellectual property infringement complaints. For other inquiries, please contact our customer support team. We are dedicated to resolving alleged intellectual property disputes efficiently and upholding the rights of legitimate owners.
We highly value genuine, fair infringement claims and handle each submission with the utmost seriousness. However, filing a false infringement notification may lead to legal consequences, including liability for damages and attorney fees. If you are uncertain about the relevant rights or content, we recommend consulting a legal professional before submitting a complaint. We appreciate your efforts in protecting intellectual property rights and look forward to working with you to ensure full legal compliance.